Source Verification Policy

Verification labels

Labels are source-specific: each one names the kind of material the platform examined, so readers can judge the strength of an entry for themselves.

• Court document reviewed: A filed court document was examined. Court filings may contain competing allegations by different parties; allegations by either side remain allegations unless determined by a court.
• Management correspondence reviewed: Written correspondence from management or its representatives was examined. Reviewing the correspondence does not confirm the accuracy of statements inside it.
• Resident-submitted media reviewed: A resident-supplied screenshot, photograph, video still, invoice or message thread was examined and found internally consistent. This does not mean the allegation has been proven.
• Multiple resident reports reviewed: Comparable material or accounts were examined from more than one resident. Corroboration between residents is not independent verification.
• Resident report only: A resident account with no supporting documentary material submitted or reviewed.
• External reporting: Drawn from independent third-party reporting. External coverage is context, not confirmation of every claim in this archive.
• Verification pending: Material has been received but review is not complete. No conclusion should be drawn from the entry in its current state.
• Staff account – recording reviewed: An audio recording in which staff describe their own working conditions was reviewed by the platform. The recording is not published, and names and identifying details are withheld. Statements in the recording are the speakers’ own accounts and have not been independently verified against contracts, payroll or employer records.

What verification does not mean

“Reviewed” means the underlying document, screenshot, photograph, video, email or other source was examined. It does not mean that every allegation contained inside that source has been independently proven. A label is not legal proof of any allegation, and it does not bind any regulator, court, or professional body. Allegations by any party remain allegations unless determined by a court.

Vague labels that imply stronger verification than actually exists are not used.

Cross-referencing

Where multiple unrelated residents have reported a similar pattern, the platform may publish an aggregated summary. The threshold for publication is internal consistency, supporting materials where available, and the absence of obvious contradictions.

Independent third-party reporting

External reporting is treated as additional context. The platform does not assume that external coverage independently verifies every claim documented on this archive, nor that an absence of external coverage disproves a resident submission.

Verification is provisional

A verification status may be revised as new materials become available or as management or named parties submit clarifications or corrections.

Limitations

The platform does not access management systems, building records, contractor invoices, or any privileged document. Verification reflects only what residents have submitted and what is in the public record.